booktheque

Robert W. Lucas

17 ספרים במאגר

ספרים

Please every customer
Robert W. Lucas · 2011
Creative Learning
Robert W. Lucas · 2007
The Creative Training Idea Book
Robert W. Lucas · 2006
People Strategies For Trainers
Robert W. Lucas · 2005
The Big Book of Flip Charts
Robert W. Lucas · 1999
Customer Service
Robert W. Lucas · 1996
Loose Leaf for Customer Service
Robert W. Lucas · 2018
Customer Service Skills for Success
Robert W. Lucas · 2018
Connect Access Card for Customer Service
Robert W. Lucas · 2018
Customer service
Robert W. Lucas · 2012
Brain-Based Training Tips
Robert W. Lucas · 2010
Energize your training
Robert W. Lucas · 2010
Training workshop essentials
Robert W. Lucas · 2009
Customer service
Robert W. Lucas · 2005
Instructor's Annotated Edition Customer Service Skills & Concepts for Success 2nd Edition
Robert W. Lucas · 2002
How to be a great call center representative
Robert W. Lucas · 2001
Customer Service Instructor's Manual
Robert W. Lucas · 1995