Shirley Lacy; Ivor Macfarlane

Shirley Lacy; Ivor Macfarlane

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Service Transition, Itil, Version 3 (Itil)Shirley Lacy; Ivor Macfarlane

Service Transition, Itil, Version 3 (Itil)

Shirley Lacy; Ivor Macfarlane · 2007