Vasfi Gucer

End-to-end service management using IBM Service management portfolio

Integration guide for IBM Tivoli service request manager V7.1

Certification study guide series

Deployment guide series

Implementing IBM Tivoli service request manager V7.1 service catalog

Deployment guide series

Getting started with IBM Tivoli performance analyzer version 6.1

IBM Tivoli configuration manager and Tivoli provisioning manager for software coexistence and migration considerations

Certification study guide

Managing PeopleSoft with Tivoli