Add value or stay home

It's a way of thinking ... "outside-in". It's not the same old customer service. It's looking at every facet of your business and asking, how does this add value for the customer, from the customer's point of view? It's knowing what your customers really want because of the WAY you ask them and learning how to keep more of your current customers. close more proposals and gain new customers.

שנה

2011

שפה

English

הוצאה

[Center for Customer Focus]

מהדורות

1

עמודים

191

ISBN

9780983916307

מקור הנתונים: Wikidata