Business for the 21st century

"Through 18 brand new case studies this book shows how companies did not manage labor and customers as long as they did not need to. With competition becoming tougher and tougher, they tried to recover control, using more and more processes and reporting systems. The result is exactly the opposite: the more they rule, the more they lose control"--

שנה

2011

שפה

English

הוצאה

Palgrave Macmillan

מהדורות

1

עמודים

204

ISBN

9780230292635

מקור הנתונים: Wikidata