Business on a Shoestring -- Delighting Your Customers

Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies. This book will help you do just that by offering invaluable advice on a range of key issues including: understanding your customers; hiring the right people; coping with complaints; adding a personal touch; and learning from your competitors.

שנה

2007

שפה

English

סדרה

Business on a Shoestring

הוצאה

A & C Black

מהדורות

1

עמודים

177

ISBN

9781408102442

מקור הנתונים: Wikidata