Business process benchmarking

Building upon material from his previous runaway best-seller, Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance, Camp provides a new focus on the leadership and management aspects of benchmarking. This new companion text includes several new case histories, and revisits the first four steps of Xerox Corporation's acclaimed ten-step benchmarking process.

שנה

1995

הוצאה

Vision Books Pvt.Ltd ,India

מהדורות

1

ISBN

9788170942757

מקור הנתונים: Wikidata