Ralph F. Smith
Business process management and the balanced scorecard
Ralph F. Smith · 2007
על הספר
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
פרטי הספר
- שנה
- 2007
- שפה
- English
- הוצאה
- John Wiley & Sons
- מהדורות
- 3
- עמודים
- 227
- ISBN
- 9780470047460
מקור הנתונים: Wikidata