Delivering happiness

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

שנה

2010

שפה

English

הוצאה

Business Plus

מהדורות

8

דירוג קוראים

4.3 / 5 (17)

עמודים

253

ISBN

9780446563048

מקור הנתונים: Wikidata