Demonstrating results

"According to New Planning for Results trainer Rubin, outcome measurement lets libraries evaluate how they affect their users' quality of life. This latest addition to the PLA-sponsored Results Series uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format so that readers can master the outcome measurement process as they enhance library programs using evaluation techniques." "Using the 14 step-by-step customizable workforms, libraries can gather and interpret statistically accurate data to demonstrate outcomes and attract funding. Applying these concepts in examples and in two running case studies - an Internet class for seniors and a tutoring program for teen mothers - brings the model to life. Six "tool kits" include tips on creating evaluations, coding data, and selecting a sample."--Jacket.

שנה

2005

שפה

English

הוצאה

American Library Association

מהדורות

1

עמודים

176

ISBN

9780838935606

מקור הנתונים: Wikidata