From Baldrige to the Bottom Line

For years, top-level organizations have been using Baldrige-like criteria in reference to the top Baldrige award, not to apply for the award, but rather to attempt continuous improvement. Hutton focuses on the organizational assessment cycle and how to plan its stages so that quality changes occur.

המשפט הראשון: The first step in understanding the assessment process is to grasp the fundamental concepts that underpin this methodology, and the basic flow of a typical assessment.

שנה

2000

שפה

English

הוצאה

ASQ Quality Press

מהדורות

1

עמודים

348

ISBN

9780873894739

מקור הנתונים: Wikidata