Jon R. Katzenbach

Harvard Business Review on Customer Relationship Management
Jon R. Katzenbach · 2002
על הספר
This collection of cutting-edge articles will help organizations understand how to build customer loyalty through unique relationship-building strategies such as partnerships, branding, and superlative customer service. - Back cover.
פרטי הספר
- שנה
- 2002
- שפה
- English
- סדרה
- Harvard Business Review Paperback
- הוצאה
- Harvard Business School Press
- מהדורות
- 1
- עמודים
- 224
- ISBN
- 9781578516995
מקור הנתונים: Wikidata
עוד של Jon R. Katzenbach
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