Making hostile words harmless

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.

שנה

2008

שפה

English

הוצאה

Wiley

מהדורות

4

עמודים

128

ISBN

9780470281949

מקור הנתונים: Wikidata