Managing quality in tourism

"Managing Quality in Tourism aims to assist both students and managers by providing an up-to-date account of quality management issues in the industry. The authors critically examine the practical realities of quality management and explore the challenges and associated difficulties with quality implementation within a service environment."--BOOK JACKET.

שנה

1998

הוצאה

Oak Tree Press

מהדורות

1

עמודים

304

ISBN

9781860761003

מקור הנתונים: Wikidata