Managing service in food and beverage operations

"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher

שנה

2012

שפה

English

הוצאה

American Hotel & Lodging Educational Institute

מהדורות

1

עמודים

706

ISBN

9780866123587

מקור הנתונים: Wikidata