Mastering counselling skills

This is a very practical book to support learning and application of communication and basic counselling skills in the wide range of services which offer information, guidance, support and advice. The book enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills support a helping and respectful approach to clients. The second edition has been revised to take into account technological developments such as email counselling, and the growth of Q & A on the internet, including chat and support groups.

שנה

2000

שפה

English

סדרה

Palgrave master series

הוצאה

Palgrave Macmillan

מהדורות

2

עמודים

281

ISBN

9780230537866

מקור הנתונים: Wikidata