The endangered customer

"Shapiro presents a proven strategy to create loyalty in the age of the empowered consumer. He shows why a "people first" approach is more important than ever and offers a road map any business can follow to deliver a welcoming and personalized customer experience at every touch point."--Jacket flap.

שנה

2016

שפה

English

הוצאה

The Center for Client Retention

מהדורות

1

עמודים

148

ISBN

9780998003009

מקור הנתונים: Wikidata