The evaluation and measurement of library services

Matthews outlines and argues for a broader and more robust adoption of evaluation techniques in order to help library managers combine traditional internal measurements with more customer-centric measurements to form a truer picture of a library's value for its stakeholders and patrons.

שנה

2007

שפה

English

הוצאה

Libraries Unlimited

מהדורות

3

עמודים

400

ISBN

9781591585329

מקור הנתונים: Wikidata