The heart of hospitality

"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--

שנה

2016

שפה

English

הוצאה

SelectBooks

מהדורות

5

עמודים

223

ISBN

9781590793787

מקור הנתונים: Wikidata