The myth of the paperless office

"Over the past thirty years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has only increased the amount of printing done by computer users. The use of e-mail in an organization increases paper consumption by an average of 40 percent. In The Myth of the Paperless Office, Abigail Sellen and Richard Harper study paper usage as a way to understand the work that people do and the reasons they do it the way they do. Using the tools of ethnography and cognitive psychology, they look at paper use from the level of the individual up to that of organizational culture."--BOOK JACKET

שנה

2001

שפה

English

הוצאה

The MIT Press

מהדורות

5

עמודים

242

ISBN

9780262194648

מקור הנתונים: Wikidata