Training library staff and volunteers to provide extraordinary customer services

Establishing and maintaining the best possible customer service is essential for every library. This manual aims to gives you the 'what to say' and 'what to do' to make this goal a reality.

שנה

2006

שפה

English

הוצאה

Facet

מהדורות

1

עמודים

160

ISBN

9781856045995

מקור הנתונים: Wikidata