When push comes to shove

In a world where disputes increasingly erupt into lawsuits or violence - at home, in the workplace, in schools, and between nations - conflict resolution skills are critical to both trained mediators and other professionals. When Push Comes to Shove offers a clear, how-to guide for lawyers, managers, human resource professionals, clergy, social workers, and anyone who wants to learn how to resolve interpersonal and intergroup disputes in all areas of life.

המשפט הראשון: While mediation is increasingly understood and appreciated in business and community settings, every new mediator soon learns that someone is sure to confuse the process with meditation ( a confusion that is more than semantic, since mediation is often wrongly perceived by some to be relatively soft process of conciliation that is inappropriate when parties are truly angry with one another).

שנה

1995

שפה

English

הוצאה

Jossey-Bass

מהדורות

1

עמודים

301

ISBN

9780787901615

מקור הנתונים: Wikidata