booktheque

Dan Coen

1968

7 books in the database

Books

101 Lessons For GREAT Call Center Management
Dan Coen · 2007
How to Become a GREAT Call Center Manager
Dan Coen · 2004
Second String
Dan Coen · 2004
Inspiring Call Center Performance
Dan Coen · 2003
Ring Up Phone Sales
Dan Coen · 2002
Building Call Center Culture
Dan Coen · 2001
Building call center culture
Dan Coen · 2001

Co-authored books and collections

Books that list Dan Coen among their authors but not as the lead author: co-written works, collections and compilations.

Call Center Agent Motivation and Compensation
Edward Ivan Arrington · 2002