Dr. Jon Anton

Dr. Jon Anton

3 books in the database

Books

How to Conduct a Call Center Performance Audit : A Guide to Self AssessmentDr. Jon Anton

How to Conduct a Call Center Performance Audit : A Guide to Self Assessment

Dr. Jon Anton · 2002

Optimizing Outbound CallingDr. Jon Anton

Optimizing Outbound Calling

Dr. Jon Anton · 2002

Interpreting the Voice of the CustomerDr. Jon Anton

Interpreting the Voice of the Customer