Institute of Leadership & Management (ILM)

Managing the employment relationship

Superseries

Planning change in the workplace

Organizational culture and context

Introduction to Leadership Super Series

Managing the Efficient Use of Materials Super Series

Managing Stress in the Workplace Super Series

Communicating one-to-one at work

Solving Problems and Making Decisions

Managing Conflict in the Workplace Super Series

Organizing and delegating

Influencing others at work

Obtaining Information for Effective Management Super Series

Providing Quality to Customers Super Series

Planning to Work Efficiently Super Series

Managing Creativity and Innovation in the Workplace Super Series

Writing for Business

Managing Health and Safety at Work Super Series

Understanding Organizations in Their Context

Developing Yourself and Others

Giving Briefings and Making Presentations in the Workplace Super Series

Recruiting, Selecting and Inducting New Staff in the Workplace Super Series

Motivating to Perform in the Workplace

Marketing for Managers

Understanding Workplace Information Systems

Understanding Culture and Ethics in Organizations

Managing Performance Super Series

Managing Customer Service

Working with Costs and Budgets Super Series

Understanding the Communication Process in the Workplace

Managing Projects Super Series

Understanding Quality

Super Series Set

Commitment to equality

Storing and Retrieving Information

Organizational environment

Making Communication Work

Becoming More Effective

Collecting Information

Solving Problems

Managing Time

ILM Super Series

Making a financial case

Controlling physical resources

Writing Effectively

Managing Relationships at Work

Caring for the customer

Managing Tough Times Super Series