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James L. Heskett

10 books in the database

Books

The value profit chain
James L. Heskett · 2002
The service profit chain
James L. Heskett · 1997
What great service leaders know and do
James L. Heskett · 2015
The culture cycle
James L. Heskett · 2012
Service Breakthroughs
James L. Heskett · 1990
Marketing
James L. Heskett · 1976
The ownership quotient
James L. Heskett · 2008
Mein buntes Englisch- Bildwörterbuch
James L. Heskett · 2003
La gestión en las empresas de servicios
James L. Heskett · 1988
Management Von Dienstleistungsunternehmen
James L. Heskett · 2013

Co-authored books and collections

Books that list James L. Heskett among their authors but not as the lead author: co-written works, collections and compilations.

Corporate Culture and Performance
John P. Kotter · 2008