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Business process benchmarking

Robert C. Camp · 1995

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About the book

Building upon material from his previous runaway best-seller, Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance, Camp provides a new focus on the leadership and management aspects of benchmarking. This new companion text includes several new case histories, and revisits the first four steps of Xerox Corporation's acclaimed ten-step benchmarking process.

Book details

Year
1995
Publisher
Vision Books Pvt.Ltd ,India
Editions
1
ISBN
9788170942757

Data source: Wikidata

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