Business process benchmarkingRobert C. Camp

Business process benchmarking
Robert C. Camp · 1995
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About the book
Building upon material from his previous runaway best-seller, Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance, Camp provides a new focus on the leadership and management aspects of benchmarking. This new companion text includes several new case histories, and revisits the first four steps of Xerox Corporation's acclaimed ten-step benchmarking process.
Book details
- Year
- 1995
- Publisher
- Vision Books Pvt.Ltd ,India
- Editions
- 1
- ISBN
- 9788170942757
Data source: Wikidata
