Communicating Professionally: A How-To-Do-It Manual for Librarians, Third Edition

Professional communication guidance for library professionals, including fundamental skills such as listening, speaking, and writing; reading others' nonverbal behavior; how to integrate skills, with tips for practicing; sense-making, a theory of information as communication; common interactions like speaking one-on-one, working in groups, and giving presentations; and training others in communication skills, including a special section on technology-based training.

Year

2013

Language

English

Publisher

ALA Neal-Schuman

Editions

1

Pages

472

ISBN

9781555709082

Data source: Wikidata