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Delivering happiness

Tony Hsieh · 2010

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About the book

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

Book details

Year
2010
Language
English
Publisher
Business Plus
Editions
8
Reader rating
4.3 / 5 (17)
Pages
253
ISBN
9780446563048

Data source: Wikidata

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