Designing conflict management systemsCathy A. Costantino

Designing conflict management systems

Name: Designing conflict management systems
ISBN: 9780787901622

Cathy A. Costantino, Christina Sickles Merchant · 1996

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About the book

The authors develop a model for conflict management to help organizational development (OD), human resources (HR), and alternative dispute resolution (ADR) professionals and management consultants assess conflict. They use three composite case studies from the health care, government, and manufacturing sectors.

Book details

Year: 1996
Language: English
Publisher: Jossey-Bass
Editions: 2
Pages: 272
ISBN: 9780787901622

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