How airports measure customer service performanceLois S. Kramer

How airports measure customer service performance

Name: How airports measure customer service performance
ISBN: 9780309271004

Lois S. Kramer · 2013

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About the book

"TRB's Airport Cooperative Research Program (ACRP) Synthesis 48: How Airports Measure Customer Service Performance examines the strategic importance of customer service and how airports are measuring the quality of customer service."-- Publisher's description.

Book details

Year: 2013
Language: English
Series: ACRP synthesis -- 48
Publisher: Transportation Research Board
Editions: 1
Pages: 93
ISBN: 9780309271004

Data source: Wikidata

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