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Internal Marketing

Richard Varey · 2000

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About the book

By bringing together a multi-disciplinary set of contributions from leading writers in the field of service marketing and management, this book represents a much-needed resource of the current `state-of-the-art' research and conceptual development in internal marketing. Comprising new theoretical and empirical work, and case studies based on a wide range of sector and industry applications, Internal Marketing identifies key themes and issues, including:· social model of marketing· human resource management perspective· marketing and service management· quality managementorganisational development· corporate identity, image and reputation· corporate communication

Book details

Year
2000
Language
English
Publisher
Routledge
Editions
7
Pages
311
ISBN
9780415213189

Data source: Wikidata

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