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About the book

This publication is intended to provide a synopsis of the basic concepts and practice elements of Service design, which forms part of the core ITIL service management practices. In order to meet the current and future business requirements, this book provides guidance on the production and maintenance of IT policies, architectures, and documents for the design of appropriate and innovative IT infrastructure service solutions and processes.

Book details

Year
2008
Language
English
Series
ITIL
Publisher
TSO
Editions
1
Pages
114
ISBN
9780113311200

Data source: Wikidata

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