Managing complexity in the public services
Philip Haynes · 2003
Where to buy
Amazon’s price changes daily, so the most accurate place to see it is there, at the moment you buy.
View on AmazonThis is an affiliate link: if you buy through it, the site earns a small commission at no extra cost to you, which helps us bring quality content and maintain the site. As an Amazon Associate we earn from qualifying purchases.
About the book
This text is an introduction to complexity theory and its application to public services management. In a clear and comprehensible manner it:. Argues that the complexity of the public policy process limits the usefulness of the 'new public management' approach. Challenges management techniques used in key areas of the public sector, such as performance management, staff development leadership, strategic management and the use of IT. Proposes alternative approaches that are based on a correct understanding of the disorder in the policy process. The difficult concepts of complexity theory are pr.
Book details
- Year
- 2003
- Language
- English
- Series
- Managing the public services
- Publisher
- Open University Press
- Editions
- 1
- Pages
- 168
- ISBN
- 9780335225736
Data source: Wikidata
More by Philip Haynes
