Tony Lenehan
Managing quality in tourism
Tony Lenehan, Denis Harrington · 1998
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"Managing Quality in Tourism aims to assist both students and managers by providing an up-to-date account of quality management issues in the industry. The authors critically examine the practical realities of quality management and explore the challenges and associated difficulties with quality implementation within a service environment."--BOOK JACKET.
Book details
- Year
- 1998
- Publisher
- Oak Tree Press
- Editions
- 1
- Pages
- 304
- ISBN
- 9781860761003
Data source: Wikidata