Managing service in food and beverage operationsRonald F. Cichy

Managing service in food and beverage operations

Name: Managing service in food and beverage operations
ISBN: 9780866123587

Ronald F. Cichy · 2012

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About the book

"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher