Managing web-based customer experiencesJon Anton
Managing web-based customer experiences
Jon Anton, Mike Murphy · 2003
Where to buy
Check today’s price on Amazon. We do not show prices because they change daily.
View on AmazonAffiliate link. As an Amazon Associate we earn from qualifying purchases.
Book details
- Year
- 2003
- Publisher
- The Anton Press
- Editions
- 1
- Pages
- 186
- ISBN
- 9780971965249
Data source: Wikidata
More by Jon Anton
Call Center BenchmarkingJon Anton
Call Center Benchmarking
Jon Anton · 2000
From Cost to Profit CenterJon Anton
From Cost to Profit Center
Jon Anton · 2003
E-Business Customer ServiceJon Anton
E-Business Customer Service
Jon Anton · 2002
Minimizing Agent TurnoverJon Anton
Minimizing Agent Turnover
Jon Anton · 2002
20 : 20 CRMJon Anton
20 : 20 CRM
Jon Anton · 2002
Call center performance enhancement using simulation and modelingJon Anton
Call center performance enhancement using simulation and modeling
Jon Anton · 1999
Inbound Customer Call Center DesignJon Anton
Inbound Customer Call Center Design
Jon Anton · 1998
Callcenter ManagementJon Anton
Callcenter Management
Jon Anton · 1997
Customer response and information systemsJon Anton
Customer response and information systems
Jon Anton · 1991
Contact center management "by the numbers"Jon Anton
Contact center management "by the numbers"
Jon Anton · 2005