Laurence Boulle
Mediator skills and techniques
Laurence Boulle · 2010
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1. This Book's Approach to Mediation Skills and Techniques -- 2. Establishing the Foundations for Mediation: Intake, Screening, Early Contact and Preparation -- 3. Maintaining a Favourable Climate -- 4. Diagnosing, Defining, Designing -- 5. Managing the Mediation Process -- 6. Assisting the Communication Process -- 7. Facilitating the Negotiations -- 8. Encouraging Settlement -- 9. Variations in the Mediation Process -- 10. Special Issues in Mediation -- 11. Avoiding Mediator Traps -- 12. Developing a Practice and Practising Mediation -- 13. European Comparisons.
Book details
- Year
- 2010
- Language
- English
- Publisher
- Bloomsbury Professional
- Editions
- 3
- Pages
- 811
- ISBN
- 9781847661449
Data source: Wikidata