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One Customer, Divisible

Michael Lowenstein · 2005

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About the book

"One customer divisible goes beyond simply optimizing customer relationships and approaches to customer management and loyalty to emphasize a key leveraging factor largely missed by many organizations - that of using individual customer data on a purchasing situation and/or venue specific basis to provide the highest level of perceived value for each customer."--Jacket.

Book details

Year
2005
Language
English
Publisher
South-Western Educational Pub
Editions
1
Pages
240
ISBN
9780324301298

Data source: Wikidata