Online dispute resolution
Ethan Katsh, Janet Rifkin · 2001
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About the book
Examines the resolution of conflicts that arise in e-commerce, as well as the tools for dispute resolution available online. The authors identify the basic goals and qualities of any online dispute resolution (ODR) system, propose the Internet as a supplement to dispute resolution occurring offline, and consider how the roles of each party are affected by the online environment.
Book details
- Year
- 2001
- Language
- English
- Publisher
- Jossey-Bass
- Editions
- 1
- Pages
- 240
- ISBN
- 9780787956769
Data source: Wikidata
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