Personalising public servicesCatherine Needham
Personalising public services
Catherine Needham · 2011
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About the book
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Book details
- Year
- 2011
- Language
- English
- Publisher
- Policy Press
- Editions
- 1
- Pages
- 209
- ISBN
- 9781847427601
Data source: Wikidata