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Practically radical

Taylor, William · 2011

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About the book

Draws on inspiration from such companies as Lexus and Zappos to explain how looking at things from an outsider's view, caring and empathizing, and engaging customers can lead to radical, positive changes in an organization.

Book details

Year
2011
Language
English
Publisher
William Morrow
Editions
1
Pages
293
ISBN
9780061734618

Data source: Wikidata

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