Process redesignArthur R. Tenner
Process redesign
Arthur R. Tenner, Irving J. DeToro · 1997
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About the book
Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design.
Book details
- Year
- 1997
- Language
- English
- Publisher
- Prentice Hall PTR
- Editions
- 1
- Pages
- 352
- ISBN
- 9780201633917
Data source: Wikidata