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Quality management

David L. Goetsch · 2003

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About the book

A direct, straightforward text, this title provides students with material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books.

Book details

Year
2003
Language
English
Publisher
Prentice Hall
Editions
1
ISBN
9780536709219

Data source: Wikidata

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