Service DesignAndy Polaine
Service Design
Andy Polaine, Lavrans Løvlie, Ben Reason · 2025
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About the book
*Service Design* is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Book details
- Year
- 2025
- Language
- English
- Publisher
- Rosenfeld Media, LLC
- Editions
- 3
- Pages
- 296
- ISBN
- 9781959029960
Data source: Wikidata