Service operationDavid Cannon
Service operation
David Cannon, David Wheeldon · 2007
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About the book
This book introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books, which have been updated where necessary.
Book details
- Year
- 2007
- Language
- English
- Publisher
- Stationery Office
- Editions
- 1
- Pages
- 262
- ISBN
- 9780113310463
Data source: Wikidata
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