Service Transition, Itil, Version 3 (Itil)Shirley Lacy; Ivor Macfarlane
Service Transition, Itil, Version 3 (Itil)
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About the book
This book provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered.
Book details
- Year
- 2007
- Language
- English
- Publisher
- Stationery Office
- Editions
- 1
- Pages
- 261
- ISBN
- 9780113310487
Data source: Wikidata