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Social media in the public sector field guide

Ines Mergel · 2013

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About the book

In today's networked world, the public sector is tapping into new media applications to increase government organizations' participation, transparency and collaboration. The book contains a review of the current state of the public administration literature and shows how Government 2.0 activities can potentially challenge or change the existing paradigms. It includes an overview of each of the tools used to increase participation, transparency and collaboration. The book also highlights case examples at the local, state, federal and international levels. The author offers recommendations for the implementation processes at the end of each chapter and includes suggested readings and references.

Book details

Year
2013
Language
English
Publisher
Jossey-Bass
Editions
1
Pages
302
ISBN
9781118109946

Data source: Wikidata