Surviving dreaded conversations
Donna Flagg · 2009
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About the book
The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.
Book details
- Year
- 2009
- Language
- English
- Publisher
- McGraw-Hill
- Editions
- 5
- Pages
- 213
- ISBN
- 9780071630252
Data source: Wikidata