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The customer revolution

Patricia B. Seybold, Ronni T. Marshak · 2001

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About the book

Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.

Book details

Year
2001
Language
English
Publisher
Random House Business Books
Editions
1
Pages
416
ISBN
9780712669849

Data source: Wikidata

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